Lulu Australia’s PRIVACY POLICY

OBTAINING PERSONAL INFORMATION

WE WANT YOU TO KNOW:

  1. Your Personal Information is collected to enable us:
    1. to process your orders and/or
    2. to inform you of special promotions, new catalogues and important changes to the Lulu Australia business that may be of interest to you. (Note: you may choose not to receive these types of notifications) and
    3. to improve our services
  2. We will only ask for and use personal information we reasonably need to conduct our business. We will not hold your personal information for any other purpose.
  3. Only on a need to know basis will some of your Information be passed on to our delivery couriers and catalogue mailing houses to enable accurate and timely delivery of your orders and/or promotional materials. Where appropriate and allowed by law we may also provide information to our collection agency.

PRIVACY IS IMPORTANT

We recognise that privacy of personal information is important to you. Personal information for our business purposes is to be minimal, private, correct, safe and largely in your control. Except where otherwise legally appropriate we will treat your personal information as private.

YOUR SAY ON YOUR PRIVACY

If you have a particular concern or query about your personal information held by us you should contact Kylie, our Privacy Officer on 02 99796433 or at , Unit 3, 4 Taronga Place, Mona Vale, NSW 2103 or, email : kylie@luluaustralia.com.au.

SAFEKEEPING AND CONFIDENCE

As part of us keeping your personal information private we only allow access on a need-to-know basis. It is important for us that persons with whom we do business have confidence that we handle information responsibly and it is our policy to do this.

YOUR ACCESS AND CONTROL

However, in accordance with the privacy law we give you access to your personal information we hold and you can correct misinformation (except where it would be inappropriate or exempted by law e.g - where it would require disclosing someone else's personal information, but we will provide you with reasons).